Customer Service Training courses
Strengthen your business through strategic communication, public image and reputation
30 courses
Title
Date
Venue
Duration
Fee
The most important key to great leadership is great presentation. To be competent, a leader needs to focus on three elements: mission,
13 - 17 May 2024
Online
5 days
$3,950
It is showtime; lights, curtains and action on the big corporate event that you have been planning for months. This moment could
20 - 24 May 2024
Online
5 days
$3,950
Satisfying our customers is essential, whether they are internal or external customers. To do this we must focus all our activities on
27 - 31 May 2024
Online
5 days
$3,950
For majority of organisations, the call centre is their main point of contact. Customer service advisors and telesales agents need to be
10 - 14 Jun 2024
Online
5 days
$3,950
This MHMMD Mastering Corporate Communications training course is designed to help Communications, PR and Marketing professionals to audit their current practice and
01 - 05 Jul 2024
London
5 days
$5,950
This highly interactive and engaging MHMMD training course will help you to develop a toolkit of skills and understandings to drive effective
01 - 05 Jul 2024
Online
5 days
$3,950
Professionals have a strategic role in leading communications with stakeholders both inside and outside their organisation. It is they who ensure stakeholders
01 - 05 Jul 2024
London
5 days
$5,950
Professionals have a strategic role in leading communications with stakeholders both inside and outside their organisation. It is they who ensure stakeholders
01 - 05 Jul 2024
Online
5 days
$3,950
In an age where Social Media ‘Likes’ can go around the world in mere seconds, it has never been more important to
12 - 16 Aug 2024
Online
5 days
$3,950
Public Relations and Corporate Communications are at the heart of business performance. Modern methods, tools and channels have greatly increased the speed
19 - 23 Aug 2024
Online
5 days
$3,950
Customers always were the life-blood of any enterprise. The rise of Internet technologies and especially Social Media has re-shaped the entire business
09 - 13 Sep 2024
Online
5 days
$3,950
Customers always were the life-blood of any enterprise. The rise of Internet technologies and especially Social Media has re-shaped the entire business
09 - 13 Sep 2024
Online
5 days
$3,950
This MHMMD Marketing Communications and Brand Management training course provides participants with an understanding of the concepts of marketing communications and branding
16 - 20 Sep 2024
Online
5 days
$3,950
The Internet has changed everything! In this 365/24 ‘Always on’ Business environment comparison websites and Search Engines have reduced many Brands to
30 Sep - 04 Oct 2024
Online
5 days
$3,950
Leaders today are expected to have a wide range of skills – technical, operational and relational. This Best Practices in Communication and
07 - 11 Oct 2024
Online
5 days
$3,950
Did you know that approximately 85% of job success is based on “soft skills” while only 15% is based on technical knowledge?
07 - 11 Oct 2024
Online
5 days
$3,950
This highly interactive and engaging MHMMD training course will help you to develop a toolkit of skills and understandings to drive effective
21 - 25 Oct 2024
Lisbon
5 days
$5,950
It is showtime; lights, curtains and action on the big corporate event that you have been planning for months. This moment could
21 - 25 Oct 2024
Online
5 days
$3,950
In an age where Social Media ‘Likes’ can go around the world in mere seconds, it has never been more important to
21 - 25 Oct 2024
Online
5 days
$3,950
Satisfying our customers is essential, whether they are internal or external customers. To do this we must focus all our activities on
28 Oct - 01 Nov 2024
Online
5 days
$3,950
This MHMMD Mastering Corporate Communications training course is designed to help Communications, PR and Marketing professionals to audit their current practice and
11 - 15 Nov 2024
Lisbon
5 days
$5,950
Public Relations and Corporate Communications are at the heart of business performance. Modern methods, tools and channels have greatly increased the speed
11 - 15 Nov 2024
Online
5 days
$3,950
The most important key to great leadership is great presentation. To be competent, a leader needs to focus on three elements: mission,
18 - 22 Nov 2024
Online
5 days
$3,950
Covid-19 changed the world! Long before anyone had heard of coronavirus, the internet and Social Media were revolutionizing commerce and business, traditional
18 - 22 Nov 2024
Online
5 days
$3,950
For majority of organisations, the call centre is their main point of contact. Customer service advisors and telesales agents need to be
25 - 29 Nov 2024
Online
5 days
$3,950
Great leaders are great communicators. Confidence, authenticity, assertiveness and ability to influence, persuade and negotiate are core skills for anyone who wants
25 - 29 Nov 2024
Online
5 days
$3,950
Professionals have a strategic role in leading communications with stakeholders both inside and outside their organisation. It is they who ensure stakeholders
02 - 06 Dec 2024
London
5 days
$5,950
Professionals have a strategic role in leading communications with stakeholders both inside and outside their organisation. It is they who ensure stakeholders
02 - 06 Dec 2024
Online
5 days
$3,950
Satisfying our customers is essential, whether they are internal or external customers. To do this we must focus all our activities on
02 - 06 Dec 2024
Amsterdam
5 days
$5,950
Did you know that approximately 85% of job success is based on “soft skills” while only 15% is based on technical knowledge?
09 - 13 Dec 2024
Lisbon
5 days
$5,950
Customer and Public Relations Training courses cover the widest range of in-demand Communication and stakeholder relationship topics from generative AI to environmental, social, and governance (ESG), or customer experience design to social media strategy. Our highly experienced trainers will guide you through the trickiest of subjects with professionalism and assurance whether you are a newcomer or master practitioner. We will help you to increase your value in the organisation and achieve career success.
Delegates leave with a deeper understanding of how to build credibility in their marketplace, so customers and other stakeholders trust their organisation and its leaders. They will also have practical models, tools, techniques and ideas they can easily use to deliver high performance in their roles on a daily basis. Each of these Customer and Public Relations training courses is led by an experienced professional who understands the issues delegates are facing in their jobs.
Our Customer and Public Relations training courses will equip you with the necessary skills and knowledge to excel in the industry, ensuring you are well-prepared to handle any challenge that comes your way. Don't miss this opportunity to enhance your expertise in Customer and Public Relations. Enroll now and take your career to new heights!
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