An Intensive 5-day Training Course
Certified Administration
and Office Management Professional
Effective Office Management: Administration
and Office Management
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 08-12 Dec 2025 | Dubai - UAE | $6,250 | RESERVE A SEAT |
| 30 Mar-03 Apr 2026 | Dubai - UAE | $6,250 | RESERVE A SEAT |
| 11-15 May 2026 | Dubai - UAE | $6,250 | RESERVE A SEAT |
| 10-14 Aug 2026 | Dubai - UAE | $6,250 | RESERVE A SEAT |
| 07-11 Dec 2026 | Dubai - UAE | $6,250 | RESERVE A SEAT |
| Date | Venue | Fee | |
|---|---|---|---|
| 03-07 Nov 2025 | Online | $3,950 | RESERVE A SEAT |
| 12-16 Jan 2026 | Online | $3,950 | RESERVE A SEAT |
| 07-11 Sep 2026 | Online | $3,950 | RESERVE A SEAT |
| 02-06 Nov 2026 | Online | $3,950 | RESERVE A SEAT |
Certification Introduction
Effective administration and office management are the foundations of operational excellence in every successful organization. The Certified Administration and Office Management Professional Course is designed to develop the essential competencies needed to manage people, processes, and priorities with confidence and precision. This program offers a comprehensive understanding of the tools and techniques that transform administrative professionals into strategic partners who contribute to organizational growth.
Through this Certified Administration Course, participants will learn how to organize and prioritize workloads, manage competing tasks, and lead with greater efficiency. The course emphasizes advanced communication techniques, proactive problem-solving, and professional self-management—key skills for handling challenges, maintaining focus, and achieving results in fast-paced environments. It also helps professionals build resilience, emotional intelligence, and interpersonal effectiveness to navigate workplace dynamics with composure and professionalism.
By the end of the program, participants will be equipped with a robust toolkit for achieving excellence in office operations. The Administration Certification elevates participants’ confidence and credibility, empowering them to manage administrative functions that directly support organizational success.
Key topics include:
- Strategic time and task management for optimal productivity
- Advanced communication and interpersonal effectiveness
- Emotional intelligence and professional self-discipline
- Effective meeting, document, and project management
- Leadership and team coordination skills for office professionals
Key Objectives
Upon completion of this Certified Office Management Professional Course, participants will achieve measurable improvements in efficiency, communication, and leadership within their administrative roles. This certification reinforces the ability to manage both people and processes with a balance of organization, empathy, and professionalism.
Key outcomes include:
- Enhanced Organizational Skills:
Learn to manage multiple priorities, streamline tasks, and implement structured systems for efficiency and accountability. - Professional Communication Mastery:
Build strong verbal and written communication skills, enabling clear, assertive, and confident interaction across all levels of the organization. - Strategic Thinking and Problem-Solving:
Develop analytical and creative thinking techniques to handle challenges, make sound decisions, and deliver practical solutions. - Leadership and Team Collaboration:
Acquire leadership principles that foster cooperation, motivation, and productivity within office and administrative teams. - Emotional Intelligence and Self-Management:
Strengthen resilience, maintain composure under pressure, and cultivate a proactive, positive professional mindset.
The Certified Administration and Office Management Professional Course provides not just knowledge—but validated, practical competence that defines excellence in modern administrative leadership.
Training Outline
- Excellent office management – what does it look, sound and feel like?
- The Reality Model – how to get the results you want
- 10 timeless principles of successful time and life management
- Working smarter not harder with high leverage activities
- Using technology to manage your time and tasks effectively
- Overcoming internal blocks, habits and the beliefs that hold you back
- Quantum Theory: How we create our own reality with consciousness
- How to stop reacting from emotion and start responding with emotional intelligence
- Overcoming ego and developing real self-confidence and self esteem
- Staying calm and clear in the midst of chaos, conflict and change
- Identity different styles of communication in yourself and others
- Overcoming fear and becoming a clear and direct communicator
- Managing conflicts through a win-win approach
- Listening skills – seeking to understand before being understood
- Understanding different personality types and how to deal with them
- Mind Mapping techniques for every occasion
- Planning skills – using a Gannt chart to manage small projects
- Creativity and problem solving techniques
- Rational and Intuitive Decision-Making tools
- Whole Brain development
- Develop your own brand as a professional
- Using phone and email and social media effectively
- Body Language – understanding others and projecting a positive self-image
- Planning and presenting your ideas confidently in front of an audience
- Creating excellent power point presentations that people remember
Accreditation
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
- Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment
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