Certified Professional Manager

An Intensive 5-day Training Course

Certified Professional Manager

Empowering Managers with Certified Competence to
Lead, Adapt, and Excel in a Changing World

(164 Reviews)
Anderson Professional Certification

UPCOMING SESSIONS

Classroom sessions
Date Venue Fee
24-28 Nov 2025 Amsterdam - The Netherlands $6,250 RESERVE A SEAT
22-26 Dec 2025 London - UK $6,250 RESERVE A SEAT
20-24 Apr 2026 London - UK $6,250 RESERVE A SEAT
15-19 Jun 2026 Dubai - UAE $6,250 RESERVE A SEAT
03-07 Aug 2026 Amsterdam - The Netherlands $6,250 RESERVE A SEAT
07-11 Sep 2026 Barcelona - Spain $6,250 RESERVE A SEAT
23-27 Nov 2026 Amsterdam - The Netherlands $6,250 RESERVE A SEAT
21-25 Dec 2026 London - UK $6,250 RESERVE A SEAT

Certification Introduction

The Certified Professional Manager Course is designed for forward-thinking professionals seeking to strengthen their leadership capacity and navigate the complex challenges of today’s organizational landscape. As businesses evolve amid uncertainty, digital transformation, and rapid change, the role of the modern manager has shifted from simply supervising teams to inspiring performance, driving innovation, and managing people with empathy and foresight. This certification equips participants with the strategic, interpersonal, and analytical tools required to lead effectively in volatile and dynamic environments.

Through this Professional Manager Certification, participants develop advanced management and leadership capabilities essential for creating high-performing teams, resolving conflicts, and fostering a culture of accountability and continuous improvement. The program integrates practical management strategies with behavioral psychology and systems thinking, helping professionals understand human motivation, group dynamics, and the impact of leadership on organizational culture.

Delivered through interactive sessions, reflective learning, and real-world case analysis, the Certified Professional Manager Course emphasizes adaptive leadership, problem-solving, and performance management. Participants will enhance their ability to make sound decisions under pressure, manage organizational change, and motivate diverse teams to achieve sustained success.

Key topics include:

  • Modern management practices in complex organizational settings
  • Building and leading resilient, high-performing teams
  • Effective conflict resolution and communication strategies
  • Innovation, change management, and continuous improvement
  • Decision-making and problem-solving for strategic growth

Key Objectives

The Certified Professional Manager Course develops the competence, confidence, and clarity professionals need to lead teams and organizations with measurable impact. Upon completion, participants will be fully equipped to handle evolving challenges while driving organizational excellence.

Key outcomes include:

  • Enhance Leadership and Management Capability:
    Gain practical insights into adaptive leadership, emotional intelligence, and effective team management.
  • Develop Conflict Resolution and Communication Skills:
    Learn to manage workplace challenges constructively, improve collaboration, and strengthen professional relationships.
  • Promote Continuous Improvement and Innovation:
    Implement performance enhancement frameworks and foster a culture that embraces change and innovation.
  • Master Strategic Decision-Making:
    Apply analytical and creative thinking to solve complex business problems and make data-driven managerial decisions.
  • Achieve Global Recognition in Management Excellence:
    Earn a respected Professional Manager Certification that validates your leadership competence and enhances career advancement.

The Certified Professional Manager Course by APC transforms managerial practice into purposeful leadership—empowering professionals to guide their teams, adapt to change, and create lasting organizational value.

Training Outline

Day One: Management in an Age of Uncertainty
  • The Challenge of Management in the New Normal
  • The management role: from macro to micro
  • Adaptive Management for situational change.
  • “Managerial Leadership”; embracing wider responsibilities
  • Changing paradigms and perceptions of managerial performance
  • Achieving results through others: empowering delegation
Day Two: Managing Workplace Conflict for Productive Outcomes
  • Relationship Awareness Theory; exploring motivational values
  • Organisational disagreement and conflict: positive outcomes
  • Analysing my response to conflict: Thomas Kilmann
  • Appreciating and managing individual differences
  • Creative benefits of productive disagreement
  • Reciprocity: managing without confrontation
Day Three: Managing for Continuous Improvement
  • The Age of “digital transformation” and Business Model Regeneration
  • A focus on Kaizen: philosophy to practice
  • Organisational development and diagnostic tools that raise performance
  • Organisational culture, dynamic tension and change management issues
  • Leading change initiatives” “solution focused change”
  • The Paradox of the change process and the managers response
Day Four: Managerial Leadership for High Performing Teams
  • Managing virtual and High Performing Teams
  • Dysfunctional teams: raising performance through trust
  • How well does my team perform? Assessment, reflection and action
  • Understanding the team’s contribution to the organisation’s profit
  • Creating alignment and functional commitment: empowering the team
  • Communication and coaching to motivate and restore focus
Day Five: Decision Making and Problem Solving
  • Thinking slow and thinking fast
  • Managing creativity and innovation
  • Harnessing the collective wisdom of the team
  • Breaking self-imposed mental blocks that limit expansive thinking
  • Managing crisis: resilience, prioritisation, delegation and empowerment
  • Review of key learning: Action planning for sustained improvement

Accreditation

Anderson Professional Certification

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course
  • Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment
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