An Intensive 5-day Training Course
Certified Psychological Safety Leader (CPSL)
Empowering Leaders with Certified Competence in Building
Trust, Empathy, and Team Resilience
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 24-28 Nov 2025 | London - UK | $6,250 | RESERVE A SEAT |
| 09-13 Feb 2026 | London - UK | $6,250 | RESERVE A SEAT |
| 11-15 May 2026 | Dubai - UAE | $6,250 | RESERVE A SEAT |
| 24-28 Aug 2026 | Barcelona - Spain | $6,250 | RESERVE A SEAT |
| 23-27 Nov 2026 | Amsterdam - The Netherlands | $6,250 | RESERVE A SEAT |
| Date | Venue | Fee | |
|---|---|---|---|
| 29 Dec 2025-02 Jan 2026 | Online | $3,950 | RESERVE A SEAT |
| 06-10 Apr 2026 | Online | $3,950 | RESERVE A SEAT |
| 19-23 Oct 2026 | Online | $3,950 | RESERVE A SEAT |
Certification Introduction
The Certified Psychological Safety Leader Course is designed for professionals committed to building trust-driven, empathetic, and high-performing teams. In today’s dynamic workplace, where innovation and agility are paramount, psychological safety has emerged as one of the most critical factors influencing team success. This certification provides leaders with the knowledge, emotional intelligence, and actionable strategies to create environments where people feel respected, supported, and safe to contribute their best ideas.
Through this Psychological Safety Leader Certification, participants learn to lead with empathy, foster transparent communication, and dismantle barriers that prevent open dialogue. The course examines the science of trust, the impact of fear-based cultures, and the powerful role leaders play in shaping organizational climates that nurture honesty, inclusion, and creativity. By developing deeper self-awareness and emotional sensitivity, leaders will be able to identify behavioral cues, respond constructively, and transform team dynamics into sources of strength and collaboration.
Delivered through interactive sessions, reflective exercises, and case-based learning, the program empowers participants to cultivate psychological safety as a leadership capability—one that enhances innovation, engagement, and long-term performance. Graduates of this course emerge as certified advocates for positive, emotionally intelligent leadership.
Key topics include:
- Foundations and principles of psychological safety in leadership
- Empathetic communication and emotional intelligence techniques
- Leading with trust, vulnerability, and inclusion
- Building safe, feedback-driven team environments
- Embedding empathy and psychological safety into organizational culture
Key Objectives
The Certified Psychological Safety Leader Course equips professionals with the mindset and skills needed to foster emotionally intelligent, transparent, and resilient teams. Upon completion, participants will gain both the competence and confidence to lead with authenticity and compassion.
Key outcomes include:
- Understand the Core of Psychological Safety:
Learn the science behind trust, fear, and open communication—and how they directly affect team performance and innovation. - Develop Empathetic and Emotionally Intelligent Leadership:
Enhance your ability to listen, connect, and respond with emotional awareness to create supportive and high-performing teams. - Foster Trust and Collaboration:
Implement techniques to strengthen team relationships, encourage vulnerability, and promote shared accountability. - Encourage Open Dialogue and Inclusion:
Learn to create safe spaces for communication where all voices are valued and respected. - Embed Psychological Safety into Organizational Culture:
Apply practical frameworks to integrate empathy, trust, and psychological safety into leadership practices and team operations.
The Certified Psychological Safety Leader (CPSL) Course by APC empowers leaders to go beyond management—cultivating workplaces where trust fuels innovation, empathy drives engagement, and psychological safety becomes a foundation for sustainable success.
Training Outline
- The science and impact of psychological safety in the workplace
- Amy Edmondson’s framework and its application in leadership
- The cost of silence: fear-based cultures vs. open cultures
- Recognizing signs of psychological unsafety in teams
- Leader’s role in shaping safe-to-speak environments
- Defining empathy and its distinction from sympathy and compassion
- Empathy as a leadership strength and emotional intelligence pillar
- Recognizing emotional cues in yourself and others
- Techniques to practice active listening and emotional validation
- Building emotional rapport with diverse teams
- Creating psychological contracts with your team
- Modeling vulnerability and humility as a leader
- Encouraging failure tolerance and learning from mistakes
- Handling difficult conversations with care and empathy
- Establishing boundaries while staying emotionally connected
- Removing communication barriers and hierarchical fear
- Inclusive leadership: inviting all voices to the table
- Facilitating open dialogue in team meetings and reviews
- Encouraging feedback without retribution
- Designing mechanisms for continuous, open communication
- Assessing your team’s psychological safety levels
- Leadership self-assessment: empathy and safety indicators
- Coaching others to lead with empathy and safety
- Crafting a leadership action plan
Accreditation
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
- Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment
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